Dermajuvenate

Dermajuvenate

Dermajuvenate is a new product designed to decrease wrinkle depth and improve skin elasticity.

Supposedly it’s the most popular alternative to Botox for Hollywood celebrities. It’s advertised as giving results comparable to Botox, only without painful procedures or expensive cosmetic surgeries.

I wanted to test these tall claims, so I researched the ingredients in this facial serum.

What’s In The Bottle?

Dermajuvenate’s ingredient list is not readily available, but I was able to find the key ingredients that contribute to Dermajuvenate’s effectiveness:

Macadamia Nut Seed Oil is valued for its cosmetic benefits, mainly because it contains two fatty acids: oleic acid and palmitoleic acid.[1]

Oleic acid is a penetration enhancer; it opens pores and allows small molecules to enter the epidermis. This helps topical treatments enter deep skin layers.[2]

Palmitoleic acid is a powerful anti-microbial and is used to treat wounds. It kills bacteria on skin’s surface, especially gram-positive bacteria. It also clears up bacterial infections such as acne.[3]

Seaweed Extract has been revered for its ability to absorb heavy metals. Heavy metals cause skin cells to degenerate, contributing to aging. When applied topically, seaweed removes heavy metals and protects skin cells from environmental toxins.[4]

Additionally, seaweed contains a variety of minerals and micronutrients to repair skin after damage. It also has anti-genotoxic, anti-carcinogenic, and anti-tumor properties.[5][6]

Squalane Oil is a natural compound collected from shark liver. It is added as an emulsifier to help ingredients blend smoothly. Squalane also stimulates cellular immune response and protects skin cells from singlet-oxygen damage caused by UV radiation.[7][8]

Tocopherols are a compound contained in vitamin E. Tocopherols act as a sunscreen to protect skin from radiation. One study suggests Tocopherol application might be more effective than many commercial sunscreens on the market.[9]

Photodamage caused by the sun is one of the leading contributors to aging and skin cancer. Tocopherols protect DNA from degradation and recovers cells from damage already inflicted. The study indicates tocopherols also decrease the risk of skin cancer: “these results suggest DNA photoprotection is an important mechanism by which topically applied alpha-tocopherol can inhibit UVB induced skin cancer.”[9]

Precautions

The ingredients in Dermajuvenate seem to be well-tolerated and have not been reported to be toxic. However, two ingredients induce an allergic reaction in rare situations.

Macadamia nut aggravates people with a tree nut allergy. Although topical oil application doesn’t usually cause an allergic reaction, it’s best to be on the safe side and perform a skin patch test if you have tree nut allergy.[10]

Although seaweed is considered a Japanese superfood, it is known to cause allergic reactions in some people. Certain kinds of seaweed excrete toxins that induce itching, burning, swelling, and even blisters in extreme cases. People often experience a rash following the initial allergic reaction.[11]

This allergy has mostly been observed in people swimming through fresh seaweed in the ocean or another body of water. It is rarely seen from ingestion or topical application.[11] However, if you are unfamiliar with seaweed, it would be wise to perform a skin patch test before applying the serum to your whole face.

People Who Bought Dermajuvenate

I wanted to find customer reviews that give a good idea of Dermajuvenate’s effectiveness. Unfortunately, I could find little describing actual application of the product. Instead, there are numerous reports describing nightmarish experiences dealing with customer service for Derma Juvenate, the company that created this product.

Jane reports on her experience resolving a product issue with customer service: “I tried Derma Juvenate products in September 2012, ordered from their official website. Never expected that their service [would be] so horrible. First, their products have [a] quality problem. I totally ordered two bottles [of] Dermajuvenate. Both of them missed the straw tube . . . They promised to send [replacements] to me immediately. Then, three weeks later, I didn’t receive the missing part. Then, I called again, repeated [myself], got their same promise. Two weeks later and still no results . . . I asked to talk with their manager . . . Their manager refused to talk to me.”[12]

Jane is not the only customer who could not get a product issue resolved. Sangita experienced an allergic reaction to the product. Even so, she unable to receive a full refund:

“I had a severe allergic reaction to the product and any reputable company would have given me a refund. However initially they said they would not refund me, but would cancel any future orders. When I repeated that I had had an allergic reaction to the product, they said they could give me a partial refund of £45.”[13]

Although many reports depict the customer service representatives as unresponsive and shady, there are some customers who received the desired assistance from contacting them.

“Dear all, I have contacted Derma Juvenate directly via their customer services email and they have explained the small print with the purchase but quite fairly refunded the money, £89.91, in full as promised. I would suggest you do the same. Many thanks Derma Juvenate for [the] refund.” – Studio20[14]

It’s unnerving most reviews mention an attempt to return the product, which indicates dissatisfaction. If you have purchased Dermajuvenate and have experience using it, please leave a comment below.

Who Is Derma Juvenate?

Derma Juvenate seems to be developing a bad reputation on blogs and customer review sites. Naturally, this made me curious to know more about the company’s background history.

Derma Juvenate owns a manufacturing plant in Boca Raton, Florida. But, unfortunately, I could not find more information beyond this. The company lacks an official website and instead has put out numerous infomercial websites promoting the skin serum. It even lacks any form of social media networking such as LinkedIn or Twitter.

The Better Business Bureau (BBB) has issued an alert for this business. The reasons for this alert are “a pattern of complaints from consumers alleging Derma Juvenate continues to bill consumer’s accounts on a monthly basis after agreeing to a free trial.” The BBB has attempted to resolve these issues and has sent guidelines to the company detailing ways to avoid these complaints in the future. However, Derma Juvenate refuses to respond. A full report can be viewed at BBB.org.[15]

I wanted firsthand experience with the customer service, so I called to get more information about the company. The phone representative did not have much knowledge about the product or the company. He directed me to a company website that does not exist. He was, however, interested in getting me to sign up for the free trial.

The Free Trial Offer

Dermajuvenate is only available through signing up for the free trial offer.

You can sign up for this offer at several websites including TryDermajuvenate.com, DermajuvenateReview.net, and Dermajuvenate.org.

You will be asked to submit contact and credit card information. Next, you will be charged $3.99 per sample bottle for shipping and handling. From this point, you have 14 days to call customer service and cancel your subscription. If you do not, you authorize Derma Juvenate to take $89.71 out of your account each month. You will then be mailed a fresh supply of the serum every month until you decide to cancel.

Is The Serum Worth The Suffering?

Dermajuvenate contains useful ingredients backed by scientific research. In this case, it is not the product that I doubt, but the company that sells it. Although Dermajuvenate will most likely deliver noticeable results, you will probably not receive adequate assistance if there’s an issue with the product.

It also seems the company is being careless with credit card information. There are too many reports of unauthorized billing to ignore the possibility that you might be paying more than you agreed. Even if you’re lucky enough to avoid a billing hazard, $89.71 is a steep monthly price for one product.

I suggest looking for less-expensive facial products that contain similar ingredients to Dermajuvenate. Although these products might not be as powerful, at least purchasing them doesn’t require you to submit credit card information to a mysterious online location.

If you really want to try this, avoid the trial offer. Although the company discourages it, sometimes people sell bottles of Dermajuvenate when their monthly supply begins to build up. You can look for listings on eBay and Craigslist.

Comments

4 Comments Jump To Comment Form
  1. by mcneil dianne

    I received your product and I have reaction or allergies.
    So please do not send me more

  2. by Andrew Denison

    Mcneil, we’re just a review site. To cancel your order, you’ll need to contact customer service provided by the site you made your purchase from. We can’t cancel it for you.

  3. by saritha john

    I have signed up for a free trail of demajuvenate today but I want to cancel it. please do not send me the supplies.

  4. by Michael Peterson

    Saritha,
    We just review the product and do not actually sell it. Please contact Dermajuvenate customer service with this request.

Leave a Comment

References

[1] R.E. Bridge and T.P. Hilditch. “492. The seed fat of Macadamia ternifolia.” J. Chem. Soc., 1950, 2396-2399. Available from: http://pubs.rsc.org/en/content/articlelanding/1950/jr/jr9500002396#!divAbstract

[2] E. Toutitou, B. Godini, Y. Kari, S. Bujanover, Y. Becker. “Oleic acid, a skin penetration enhancer, affects Langerhans cells and corneocytes.” Journal of Controlled Disease. Volume 80, Issues 1-3, 23 April 2002, Pages 1-7. Available from: http://www.sciencedirect.com/science/article/pii/S0168365902000044

[3] Wille J.J. and Kydonieus A. “Palmitoleic Acid Isomer (C16:1delta6) in Human Skin Sebum Is Effective against Gram-Positive Bacteria.” Skin Pharmacol Appl Skin Physiol 2003; 16:176-187. Available from: http://www.karger.com/Article/Abstract/69757

[4] T.A. Davis, B. Volesky, R.H.S.F. Vieira. “Sargassum seaweed as biosorbent for heavy metals.” Water Research. Volume 34, Issue 17, December 2000, Pages 4270-4278. Available from: “http://www.sciencedirect.com/science/article/pii/S0043135400001779”

[5] Kiyoka Hiqashi-Okaj, Shuzo Otani, Yasuji Okai. “Potent suppressive effect of a Japanese edible seaweed, Entermorpha prolifera (Sujiao-nori) on initiation and promotion phases of chemically induced mouse skin tumorigenesis.” Cancer Letters. Volume 140, Issues 1-2, June 1999, Pages 21-25. Available from: http://www.sciencedirect.com/science/article/pii/S0304383599000476

[6] Mao Shing Ni, L.Ac., D.O.M., PhD. “Seaweed: Miracle Vegetable From The Sea.” DoctorOz.com. Available from: “http://www.doctoroz.com/blog/mao-shing-ni-lac-dom-phd/seaweed-miracle-vegetable-sea”

[7] Anthony C. Allison. “Squalene and Squalane Emulsions as Adjuvants.” Methods. Volume 19, Issue 1, September 1999, Pages 87-93. Available from: http://www.sciencedirect.com/science/article/pii/S1046202399908320

[8] Kelly G.S. “Squalene and its potential clinical uses.” Altern Med Rev. 1999 Feb;4(1):29-36. Available from: http://www.ncbi.nlm.nih.gov/pubmed/9988781

[9] M. McVean and D.C. Liebler. “Inhibition of UVB induced DNA photodamage in mouse epidermis by topically applied alpha-tocopherol.” Carcinogeneis. (1997) 18 (8): pages 1617-1622. Available from: http://carcin.oxfordjournals.org/content/18/8/1617.short

[10] “Macadamia Nut.” WebMD.com. Available from: http://www.webmd.com/vitamins-supplements/ingredientmono-1100-macadamia+nut.aspx?activeIngredientId=1100&activeIngredientName=macadamia+nut&source=1

[11] Scott D. Fell, DO, FAAEM. “Seaweed Irritation.” eMedicineHealth.com. Available from: http://www.emedicinehealth.com/wilderness_seaweed_irritation/article_em.htm#seaweed_irritation_symptoms

[12] “Dishonest Bad Customers Service.” RipOffReport.com. Available from: http://www.ripoffreport.com/r/Derma-Juvenate-Trial/internet/Derma-Juvenate-Trial-totally-tricked-into-thinking-I-had-time-to-try-this-Internet-958318#comment_1

[13] “Derma Juvenate.” ScamBook.com. Available from: http://www.scambook.com/report/view/254024/Derma-Juvenate-Complaint-254024-for-$93.00

[14] “Derma Juvenate.” ScamBook.com. Available from: http://www.scambook.com/report/view/209995/Derma-Juvenate-Complaint-209995-for-$89.91

[15] “Derma Juvenate.” BBB.org. Available from: http://www.bbb.org/south-east-florida/business-reviews/skin-care-products-retail/derma-juvenate-in-boca-raton-fl-90055066

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